Last Updated on November 29, 2023 by Symple IT Solutions
Company networks consist of a wide range of devices that are interconnected with one another through a complex digital grid, aka a network. Each device has a unique role to play in the network such as completing certain tasks or exchanging and storing confidential data. Laptops, PCs, peripherals, printers, fax machines, and even appliances can all be connected to the same digital company network.
These devices communicate with one another and pass along instructions to perform specific tasks either instantaneously or on a schedule using various applications and other controls through the main network connection.
Professional network support services are responsible for monitoring and keeping this grid system completely functional and clear of any potential problems. One of the top reasons for network support services is to prevent potential data security breaches, troubleshoot technical errors, ensure a strong network connect at all times, and provide additional support to end users as needed without business interruption.
9 Reasons Why You Need Network Support Services
Here are nine ways in which your company can benefit from comprehensive network support services in Ottawa.
Network Security
Hiring reputable and reliable network support services in Ottawa protects your system against cyberattacks and phishing scams, as well as internal and external security breaches. 24/7 network monitoring devices keep track of all of everything that transpires within the parameters of your network to prevent tech savvy hackers from infiltrating your system and gaining access to sensitive data.
Comprehensive Ottawa IT support and services ensure that all of your cybersecurity software and measures are updated on a regular basis to keep up with the latest malware technology used by malicious hackers.
Data Backup and Recovery
When catastrophe strikes and hackers are able to infiltrate your network and wipe out all of your data, you need an immediate response team on your side working hard to restore your system. Data backup and recovery is one of the cornerstones of network support services in Ottawa. Backing up your data on the cloud and other secure networks ensures that your organization’s files are never lost for good and can be retrieved and restored up until the last item saved. It also ensures total business continuity in the event of a data breach since all of your saved data remains accessible.
Network Support
Network support embodies a wide range of network maintenance and management services. These including designing a feasible network infrastructure based on your organization’s needs, speed testing, troubleshooting connectivity and other issues, and performing necessary network updates to keep your security system current. Some organizations may opt for hiring an in-house network IT support service, but this can be extremely cost-prohibitive, especially for small businesses with limited resources and capital.
Outsourcing your Ottawa IT support and services minimizes overhead costs by eliminating the need to hire full-time IT staff and purchase all the latest software and hardware equipment. External network support services have all of the knowledge, continuous training, resources, and equipment they need to aptly manage and monitor your network remotely through the cloud.
Helps to Standardize Systems
Subcontracting your IT services to experienced network support services in Ottawa guarantees that all of the technical needs of each of your organization’s departments are consistently met. IT experts can offer both on and offsite support to ensure that all of your organization’s digital equipment, including computers and peripherals, are operating smoothly and without any issues.
Changes to the Network and Implementation
Many organizations have shared networks that include companywide employee access. In some cases, lower-level employees only have limited network access and special authentication is required to get into specific files or network locations. IT experts are the ones who set up these authentication processes as a means of protecting your organization’s network from intruders or employees accidentally downloading viruses by clicking on suspicious links in their emails.
Software and hardware updates as well as data transfers are frequent necessities for company networks to remain clean and clear of all malicious activity that could lead to security breaches, data loss, and exploitation. Learning to perform all of these tasks or train an in-house team to do them can be expensive, especially when you’re paying for all of the equipment out of your company budget. IT specialists have the right kind of training and knowledge to carefully examine and monitor your network, identify vulnerable areas, and implement the proper changes to maintain a strong defence against security breaches.
Reduces Operational Costs
Creating an in-house IT department is expensive. From purchasing the equipment to updating said equipment regularly, hiring full-time staff, building the necessary network infrastructures in your office space, or moving to a larger office space to accommodate your growing staff size, training new employees, the costs just keep adding up. Outsourcing expert IT support and services in Ottawa eliminates all of these costs.
Hardware Requirements
Network support services have all of the necessary hardware, peripherals, and other equipment necessary to provide uninterrupted support for your organization. IT specialists are responsible for providing company laptops, keyboards, mice, mousepads, computer screens, tablets, and any other digital devices you need for your business. Moreover, IT specialists are also responsible for setting up network connections on these devices, installing them in your employees’ workstations, and testing their connectivity and performance.
End-User Support
When an employee needs additional support operating their computer or any other technological device, IT specialists can offer remote or onsite support as needed. End users rely on IT specialists to provide technical support when something goes wrong with one or more of their devices in the same sense that people take their cars to a mechanic for a checkup or repair.
Unlimited Reliability
In-house IT departments are at the behest of your organization’s operational hours. External IT services, on the other hand, provide 24/hour monitoring and support to keep your network safe any time of the day or night and respond immediately in the event of a security breach, attack, or suspicious activity.
Get Custom-Tailored Network Support Services in Ottawa
Symple IT Solutions offers professional network support services for a wide range of businesses across different fields and industries. Our customized IT services are flexible enough to work with your existing IT department or to serve as a standalone support system for your business. Contact us today to discuss your managed IT service needs.
If you’re interested in learning more about how an IT consultant can help your business, contact our team today. We have over 25 years of experience helping Ottawa businesses with their IT needs, and we’d be happy to answer any questions you have.
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