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Last Updated on February 1, 2023 by Symple IT Solutions

If you’re having problems with your IT support services in Ottawa, you’re not alone. Many businesses experience the same issues. In this blog post, we will discuss the nine most common IT support service issues, and how to fix them.

Computer Is Running Slow

One of the most common IT support issues is a slow computer. This can be caused by many factors, including a lack of memory, too many programs running at start-up, or a virus. To fix this issue, you should try closing some programs, uninstalling unused programs, and running a virus scan. 

Internet Is Slow

Another common IT support issue is a slow internet connection. This can be caused by many factors, including a poor connection, too many devices using the same connection, or a problem with your ISP. To fix this issue, you should try disconnecting some devices, restarting your router, or contacting your IT support company.

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Printer Is Not Working

Yet another common IT support issue is a printer that is not working. This can be caused by many factors, including a bad connection, a paper jam, or a problem with the drivers. To fix this issue, you should try restarting the printer, checking for a paper jam, or updating the drivers.  

Email Is Not Working

If your email is not working in outlook, this could be a sign of a bad connection, a problem with the server, or a problem with the email account. To fix this issue, you should try checking the server settings or contacting your IT support company.

Website Is Not Working

Notice that a website isn’t working or loading properly? This can be caused by many factors, including a bad connection, a problem with the hosting server, or a problem with the domain. To fix this issue, you should try checking the server settings or contacting your hosting provider.

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Computer Won’t Turn On

What happens if your computer won’t turn on? Try checking the power supply. If that does not fix the issue, call on your IT support partner to check the motherboard or update the BIOS. This problem is commonly caused by a bad power supply, a problem with the motherboard, or a problem with the BIOS.

WiFi Connection Keeps Dropping

Another popular IT support issue on our list is a WiFi connection that keeps dropping. This can be caused by many factors, including a bad router, a problem with the modem, or a problem with ISP. To fix this issue, you should try restarting the router or resetting the modem.

Blue Screen of Death

We’ve all been there: the blue screen of death (BSOD), also known as the stop screen or stop error, is a most dreaded Windows operating system failure, second only to malware or ransomware. This can be caused by many factors, including a bad driver, a problem with the hardware, or a problem with the software. To fix this issue, you should try restarting the computer, updating the drivers, or uninstalling the software. If none of those solutions work, call your IT support company for advanced troubleshooting.

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Deleted a File That You Need

The last common IT support issue on our list is deleting a file that you need. Whether that means accidentally deleting the file, a virus deleted the file, or you have a problem with the storage device, this is a very frustrating occurrence. To fix this issue, you should try restoring the file from your recycle bin, running a virus scan, or contacting your IT support company.

Contact Symple IT Solutions for the Best IT Support in Ottawa

If you are experiencing any of these IT support issues, don’t despair. There is a solution.  IT support companies like Symple IT Solutions in Ottawa are here to help. We offer a wide range of Ottawa IT services, including IT support, IT consulting, and IT solutions. Contact us today to see how we can help you with your IT needs.

Ottawa IT Support – Symple IT Solutions